WHAT IS A CAR WASH CATEGORY HEALTH CHECK-UP?
A Health Check-up is an on-site evaluation of your operations that offers professional insight into improvements that will lead to increased bottom-line profit for your company. After the
on-site evaluation you will receive a detailed written report containing focused work streams to execute the necessary improvements, innovations and investments to build a stronger, more profitable business.
What do we evaluate during a health check up?
- Deal structure and possible improvements
- OPT (Out Payment Terminal at CW entrance)
- OPT on forecourt pumps
- LED Screens and in-store promotions
- NPS Measurement and Improvements
- Subscription – review and options
- Network review
- Equipment review per location – volume and Function
- Category planning & strategies
- Road map to future success
- POS on-site
- Promotions planning
- Loyalty programs
- Jet wash setup and improvements
- Express wash – what is the industry leader doing and benchmarking against your competition
- Rollover / In-bay automatic – what is doing well and what improvements can be made
- Investment in sustainability today and for the future
- RACI on the processes between departments supporting the category – who owns what in the process and how do they interact?
- Car Wash reference guide and manual structure
- Price setting and price menu design
- Pricing rules and effects of incorrect pricing
- Micro pricing per location and per region
- Staff incentives and engagement – what works and what doesn’t
- Zero sales and uptime reporting / KPI’s and the importance of knowing downtime
The report will include the following
- Strategic category evaluation
- Planning for future expansion and development
- Management improvements for existing facilities
- Tips for measuring existing data
- Operation optimization
- Improved execution on daily functions
- Insight on correct investments in each location
- CapEx investment needs for 1-5 years and longer
- Overall insights from a seasoned industry expert
